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Architect and the strange client.

     

     Do not assume that because you are approached by a client it necessarily means that you will be commissioned to carry out the work or, indeed, that you want it. Because architecture is such a personal thing the immediate reaction is to be flattered that anyone has come at all, but one cannot afford to be led astray by this. If you have never met him before, it may be blatantly obvious at the first meeting that you are not his man, or alternatively that he is not yours. 

     If the client has come on recommendation, he may not have seen your work, and even if he has seen it he may not appreciate the nature of the work or the costs involved, including fees for yourself and for consultants. 

     The corporate client will often be well versed in briefing an architect; but do not discount the possible need to explain the architect’s job in detail to the individual client so that he sees the importance of his own role. 

    It is essential to discuss terms of appointment, programme of work and costs with your client at the outset so that you both understand all the implications. The results will depend largely upon this. Your client must be given the opportunity to consider your approach to the problem and his commitment after these meetings. Similarly, if you do not feel entirely sympathetic with his views at this stage, you must make it perfectly clear and offer to recommend another architect. This is the time to be absolutely honest with yourself and your client.

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